Last updated: April 8, 2026
Privacy Policy
This policy explains how My Pet Song collects, uses, and protects your personal information.
1. Scope and legal frameworks
We design our privacy practices to align with applicable privacy laws, including Quebec's Law 25 (Loi 25), Canada's federal and provincial privacy requirements, the EU/EEA GDPR, and relevant US state privacy obligations where applicable.
2. Information we collect
We may collect account information (such as email), payment and transaction records, technical data (such as device/browser and logs), and your creative inputs and generated outputs needed to provide the service.
3. How we use information
We use personal information to operate and secure the platform, deliver songs and purchases, provide support, prevent fraud and abuse, improve product quality, and comply with legal obligations.
4. Legal bases and consent
Depending on your location, we process information based on consent, contract performance, legal obligations, and legitimate interests that are balanced against your rights. Where required, we request express consent and allow withdrawal of consent for non-essential processing.
5. Sharing and international transfers
We share information with service providers that help us host the platform, process payments, and provide analytics or infrastructure support. When data is transferred outside your jurisdiction, we apply appropriate safeguards such as contractual protections and equivalent security measures.
6. Retention and security
We keep personal information only as long as needed for the purposes described, legal compliance, dispute resolution, and enforcement of agreements. We use administrative, technical, and organizational safeguards to protect data, although no method is completely secure.
7. Your privacy rights
Subject to applicable law, you may request access, correction, portability, or deletion of your personal information, and may object to or restrict certain processing. You may also withdraw consent where processing relies on consent.
8. Children
The service is not directed to young children and should only be used in compliance with applicable age and consent requirements in your region.
9. Contact and updates
We may update this policy as laws or platform practices evolve. If changes are material, we will provide appropriate notice. For privacy requests or questions, contact us through the support email linked to your account.